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What Questions Should I Ask My Window Installer?

A: Generally, the greatest questions you want to ask is, “Hey, how do I operate my windows?” “How do I clean my windows?” “What maintenance is required for me to maintain the windows?” You know, questions like that— how to operate, what do they do, stuff like that. They’ll be more than happy to answer any questions that you have as far as that.

As is the case with most home repairs, window replacement in San Antonio is probably not something you think about. Well, at least not until there’s a problem with your windows such as drafts, jammed windows, or other common issues. Once you begin debating whether to replace your windows or just repair them, you can easily get overwhelmed.

There are so many designs to choose from, so many different efficiency features. Do you go with double-hung, or single?  Vinyl or composite, double or triple pane—and we haven’t even covered colors and other fine details!

The truth is, like most home repairs, window replacement in San Antonio is a process that is more involved than you might think. Just finding the right replacement window company can be a challenge—you want to make sure you’re getting a quality product.

At The Window Source of San Antonio, we love to have informed customers. An informed customer will be better able to see the value in their purchase. They will also be able to appreciate the quality installation we provide because they know what to look for.

Unfortunately, not all window companies value transparency because it’s harder to hustle an educated buyer. For the most part, though, most window companies are honest and reputable and therefore transparent.

Getting Quality Window Replacement In San Antonio

That being said, the most important thing to remember when dealing with a window installer is communication. Specifically, asking important questions so you are informed and know what to expect. The better informed you are, the smoother the installation will go and the more value you’ll get from your windows.

Here are some of the top questions you need to ask your window installer to ensure clear expectations. These questions will both educate you and ensure that you hire the best in San Antonio to complete your window replacement. After all, great windows are only as good as the quality of the installation.

Are You Insured?

We’ve listed this question at the top because it is critical to ensure your installer is insured. Working with an uninsured contractor could lead to mountains of problems should something go wrong.

Reputable window companies in San Antonio will have liability insurance and comprehensive workers’ compensation insurance which protects your home in case of an accident. The easiest way to verify that they have this coverage is by asking them to provide their certificate of insurance for both. Also, be specific and ask for those two types of insurance. Make sure you get these two certificates before you sign off on any work order.

This is important because uninsured window installers can be quite common in San Antonio. An insured contractor has to pay insurance premiums which adds to their overhead. So, if you get a quote that’s too good to be true it might be that they are not insured. That’s not a deal, that’s a bad situation waiting to happen.

The risk involved boils down to the fact that unless they have full insurance you are responsible for things such as:

  • Installers injured working on your windows
  • Damage done to your home
  • Windows that are broken during installation


How Do The Windows Work?

While the general concept of how windows work is pretty much uniform, windows can vary significantly in how they operate. Your home may be better suited for a certain type of window while other types may not be compatible at all.

You should ask about various window features such as:

  • Energy Efficiency
  • Security
  • Cleaning
  • Safety
  • Ventilation

For example, with traditional single-hung windows, you clean the inside of the glass just fine from inside the house. However, to clean the outside you must go outside to access the outside pane. Double-hung windows make it much easier. The window flips inside to allow access to the outside pane for easy cleaning. It sounds trivial until you’re trying to clean your windows when it’s 102° outside during Texas summers.

A window company that knows what their doing will be able to show you a demonstration unit to give you a hands-on experience. This ensures you feel confident about which window you choose. Window Source of San Antonio even has a full showroom to make this experience even better.

One crucial thing you need to ask is about the energy efficiency of the windows. Make sure the windows you buy have an ENERGY STAR rating. ENERGY STAR is a regulated efficiency rating system governed by the U.S. Department of Energy. Certified products offer greater energy efficiency while providing comfort as well.

How Long Will It Take For Window Replacement In San Antonio?

Performing a window replacement in San Antonio is a labor intense project. Therefore, it does take some time to get your windows installed. You’ll want to get a ballpark estimate of the time you’ll need to set aside to have them installed. So make sure to ask the following questions: To get a better idea of the start-to-finish timeframe of the project, remember to ask the following:

  • How long does the install generally take? When you know a ballpark timeline for your window installation, you’re able to adjust your schedule accordingly. With The Window Source of San Antonio, our team generally gets most installs done within a single day.
  • Does bad weather delay the installation process? This is a critical question as weather such as rain can indeed play a factor. It all depends on the severity of the rain and wind as well.
  • How do you protect my home during the installation? This is important because you want to know that your home is left as it was before. New window installations should not damage your home in any way. So, make sure your installer is taking precautions to protect not just your home, but your landscape as well.
  • Do I need to be present during the entire installation? If the installer needs you to be present you’ll have to make sure your schedule is clear to allow that. Otherwise, once your installer is there, they may not need you to be present. It varies based on each situation and window company.

If an installer is willing and can patiently talk you through each step of the install, that’s a good sign. It means the installer cares about the trust you put in them and also that they know what they’re doing. Again, communication is critical to a smooth and successful install.

What Are My Estimated Savings Expected To Be?

The efficiency of the windows in your home is a significant factor in the comfort and overall efficiency of your home. High-quality windows help retain the cool conditioned air inside during the summer, and the cold air outside during winter.

So that your expectations are not out of line with realistic results, talk this over with your installer. They will know how the window model you choose will impact your efficiency. Keep in mind, however, that they also take into account the condition of your home.

For example, energy-efficient window replacement in San Antonio will not be as effective in a home with other energy leaks. That would be from poor seals in doors, poorly insulated attics, and insufficient insulation within your walls.

A reliable installer will consider those factors when determining the expected impact of your new windows. They may even make recommendations on things you can do to improve efficiency in addition to windows.

Get The Best Window Replacement In San Antonio

At The Window Source Of San Antonio, we offer premium Energy Star certified replacement windows in all styles. These windows not only boost the comfort of your home but can significantly reduce your energy costs as well.

The best way to ensure the windows you choose give you the maximum benefit is to schedule a free, in-home consultation. Contact us today and we will find you the windows that will deliver the best results for your San Antonio home.