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Privacy Policy

How this Austin website handles your inquiry

This website uses the details you provide to request service from The Window Source of Austin.

Effective Date: 01/01/2025

Welcome to Window Source of Austin (“Company,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit http://windowsourceaustin.com/ (the “Website”). By using our Website, you consent to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We collect personal information that you voluntarily provide when you:

  • Submit a contact form or request a quote.
  • Sign up for promotions, offers, or newsletters.
  • Communicate with us via email, phone, or chat.

This may include your name, phone number, email address, home address, and any details related to your service request.

1.2 Information Collected Automatically

When you visit our Website, we may collect certain information automatically, including:

  • Device and browser information (IP address, operating system, browser type).
  • Usage data (pages viewed, time spent on the Website, click behavior).
  • Cookies and tracking technologies (see Section 6).

2. How We Use Your Information

We use the collected information to:

  • Provide quotes, process inquiries, and schedule services.
  • Improve our Website, services, and customer experience.
  • Send promotional offers, newsletters, or special discounts (you can opt out anytime).
  • Prevent fraud and enhance Website security.
  • Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. However, we may share it with:

  • Service Providers: Third-party contractors assisting with customer service, marketing, or payment processing.
  • Legal & Compliance: If required by law, court orders, or legal processes.
  • Business Transfers: If we merge, sell, or transfer parts of our business, your data may be part of the transaction.

Mobile phone numbers and text messaging opt-in data and consent are excluded from all of the sharing described above and are never shared with or sold to third parties or affiliates for marketing purposes. See Section 9, Text Messaging (SMS).

4. Your Choices & Rights

  • Opt-Out of Marketing Emails - You can unsubscribe at any time using the link in our emails.
  • Opt-Out of Text Messages - Reply STOP to any text message from us at any time. Reply HELP for help.
  • Disable Cookies - Modify your browser settings to block or delete cookies.
  • Request Data Deletion - Contact us if you wish to delete your personal information.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no online system is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies to improve your browsing experience, analyze Website traffic, and personalize content.

  • Essential Cookies: Necessary for Website functionality.
  • Analytical Cookies: Help track user behavior (e.g., Google Analytics).
  • Marketing Cookies: Used for advertising and retargeting.

You can adjust your cookie settings in your browser at any time.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with information, please contact us for removal.

9. Text Messaging (SMS)

If you opt in to text messages, for example by checking the text message consent box on our website forms, we use your mobile number only to contact you about your request, appointments and offers from The Window Source of Austin. Opting in is optional and is not a condition of purchase.

  • No sharing: Mobile numbers and SMS consent are never shared with or sold to third parties or affiliates for marketing or promotional purposes.
  • Frequency and cost: Message frequency varies. Message and data rates may apply.
  • Opting out: Reply STOP to any message to stop receiving texts, or HELP for help. You can also contact us using the details below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Website after updates signifies your acceptance of the revised policy.

11. Contact Information

If you have any questions about these Terms of Use, please contact us at:

Window Source of Austin
info@windowsourceofsa.com
(512) 524-9455
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